Shipping & Returns
Shipping Policy
We strive to process and ship orders quickly so you can enjoy your LACERA products as soon as possible.
Domestic Shipping (U.S.)
- Processing Time: 1-3 business days.
- Shipping Options:
- Free Standard Shipping (5-7 business days) on orders over $50.
- Expedited Shipping (2-3 business days): $9.99
- Overnight Shipping (next business day): $19.99
International Shipping
- Delivery times vary (7-21 business days for standard shipping).
- Customers are responsible for any customs fees, taxes, or import duties.
Order Tracking
Once shipped, you’ll receive a tracking number via email to monitor your delivery.
Returns & Exchanges
We want you to love your purchase. If you’re not satisfied, we accept returns within 30 days of delivery.
Conditions:
- Items must be unused, in original packaging, and include proof of purchase.
- Final sale items (e.g., clearance) are non-refundable.
How to Return:
- Visit our Returns Center to initiate a return.
- Ship items back to our facility (return shipping costs are the customer’s responsibility).
- Refunds are processed within 5-7 business days after we receive your return.
Exchanges:
For size or color exchanges, please place a new order and return the original item.